Frequently Asked Questions
Read our most frequently asked questions below.
What does 'In Stock' and 'Available to Order' mean?
If you order a product that has the status 'In Stock', this means you can expect delivery 48 hours from your purchase. If you order a product that has the status of 'Available to Order' this has a slightly longer lead time, and you should receive your order 7-10 working days after your purchase.
How do I return an item?
Read how to make a return here.
What are your shipping rules?
Read all about our shipping policies here.
How do I contact you?
You can email us at [email protected], or fill out our contact form.
How can I pay for my order?
Our current payment methods are: Credit Card, Debit Card, Apple & Google Pay and Klarna
How can I find Safety Data Sheets?
Safety Data Sheets (SDS) are available to download from product pages directly, under the downloads section.
I've forgotten my passwords - what do I do?
If you have forgotten your password to login, please use this https://www.medirite.co.uk/customer/account/forgotpassword
How do I download my Invoices?
Downloading your invoices is simple!
Step 1: Login to your Medirite Account and head to My Orders. Click View Order.
Step 2: Once in the order, click the Invoices button, and then Print Invoice PDF.
